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E-Commerce Brand – Nationwide (Health Products)

Project Overview

A behavioral health facility in Chandler needed to increase inbound calls and compete in a highly competitive rehab market.

Challenges

Low conversion rates (<1.2%)
Poor mobile checkout experience
No automation or email follow-up

Services Delivered

Shopify store redesign + UX optimization
Product page conversion enhancements
Email automation flows (abandon cart, upsells)
Speed optimization + mobile-first design
Analytics + funnel tracking

Results (60 Days)

Conversion rate increased to 3.8%
178% increase in revenue
32% of sales from automated email flows
50% reduction in cart abandonment

Key Takeaway

Optimizing the customer journey + automation unlocked rapid revenue growth.

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